LetsGetChecked Review: Options, Accuracy, and What to Expect

LetsGetChecked is an online telehealth platform that makes personalized health testing services more private, accessible, and convenient. It gives you access to at-home test kits, virtual consultations with licensed doctors, and discreet delivery of results, all without the need for in-person clinical visits.

The LetsGetChecked platform has a wide range of at-home tests and remote wellness services. These may include tests for general wellness, sexual health, fertility, thyroid function, heart health, vitamin deficiencies, etc. LetsGetChecked also offers access to informative blogs and a mobile app for easier tracking and guidance.

In this review, we discuss how the LetsGetChecked service works, the variety of tests available, advantages, brand limitations, and pros/cons. The review also discusses some alternatives for the at-home testing services provided by LetsGetChecked.

About LetsGetChecked

Founded by Peter Foley, LetsGetChecked provides various online services aimed at delivering accessible healthcare. It offers over 30 at-home health testing kits, virtual consultations with licensed healthcare providers, and convenient delivery of prescription medications to your doorstep.

You can order at-home testing kits online, collect samples at home, and send them to board-certified laboratories for thorough testing. These at-home tests cover various health aspects, including sexual health, hormone levels, vitamin deficiencies, colon cancer screening, cholesterol, etc.

The LetsGetChecked brand claims that it has conducted over 10 million diagnostic tests, assessing more than 50 biomarkers, with approximately 250,000 abnormal results detected. The brand also maintains a seamless digital health experience that prioritizes HIPAA-compliant policies, which can help ensure the privacy of the health data of consumers.

LetsGetChecked Offering Tests

1. Sexual Health

   • Simple 2

     The Simple 2 Test by LetsGetChecked offers a discreet means to screen for two STIs, namely chlamydia and gonorrhea. These sexually transmitted infections often present without noticeable symptoms, making regular testing essential for early detection and management.

     LetsGetChecked’s Simple 2 test allows users to collect samples at home, either through a urine sample (for males) or a vaginal swab (for females). Once collected, samples are sent to CLIA-certified and CAP-accredited laboratories in the U.S., ensuring high-quality and reliable testing standards.

     Upon arrival at the laboratory, the results for the Simple 2 Test are typically available within 2 to 5 days through a secure online portal. If a test returns positive, LetsGetChecked provides access to virtual consultations with certified healthcare professionals to discuss further steps and management options.

   • Standard 5

     The Standard 5 Test by LetsGetChecked offers a comprehensive package to screen for 5 prevalent sexually transmitted infections (STIs). These include screening for STIs like chlamydia, syphilis, gonorrhea, hepatitis B, and trichomoniasis.

     As per the official site, the Standard 5 Test kit offers materials for collecting both a urine sample and a finger-prick blood sample, which are then sent to CLIA-certified and CAP-accredited laboratories for analysis. Results for the Standard 5 Test are typically made available within 2 to 5 days of sample processing by the labs.

     The Standard 5 test is priced at $149, with subscription options available for regular testing intervals of 3, 6, and 12 months. The Standard 5 test is also eligible for payment through Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA).

   • Complete 8

     The Complete 8 STD Test by LetsGetChecked provides an extensive at-home screening option to screen for eight common sexually transmitted infections (STIs). These include screening for STIs like chlamydia, gonorrhea, hepatitis B, syphilis, trichomoniasis, Gardnerella, Mycoplasma, and Ureaplasma.

     As per its official site, the Complete 8 STD Test comes with materials required for collecting both a urine sample and a finger-prick blood sample. Once collected, the samples are sent to CLIA-certified and CAP-accredited laboratories for analysis. If the results are positive, LetsGetChecked provides access to virtual consultations with licensed healthcare providers, who may offer guidance on ways to tackle STIs. The Complete 8 STD Test is priced at $249, with subscription options available for regular testing intervals.

2. Women’s Health

   • Female Hormone Test

     The Female Hormone Test by LetsGetChecked measures four essential biomarkers, including follicle-stimulating hormone (FSH), luteinizing hormone (LH), prolactin, and estradiol. These hormones help support the menstrual cycle, ovulation, and fertility. The test may help detect imbalances in these hormones, which may contribute to conditions like polycystic ovary syndrome (PCOS), early menopause, or challenges with ovulation.

     The Female Hormone Test provides a simple finger-prick blood sample, which can be collected at your home and sent to CAP-accredited and CLIA-certified labs for analysis.

   • PCOS Test

     The PCOS Test aims to measure hormonal health, particularly the hormones that are associated with Polycystic Ovary Syndrome. PCOS is known as a common hormonal disorder affecting women of reproductive age, with symptoms that may include irregular periods, excessive hair growth, acne, and sudden weight gain.

     The PCOS Test available through LetsGetChecked analyzes essential biomarkers associated with PCOS. These include analysis of hormonal levels of testosterone, free androgen index (FAI), sex hormone-binding globulin (SHBG), follicle-stimulating hormone (FSH), luteinizing hormone (LH), cortisol, and anti-Müllerian hormone (AMH).

     The PCOS Test involves collecting a finger-prick blood sample and a saliva sample. It is priced at $139 as part of a one-time purchase option. While the PCOS Test provides valuable insights, it is not a definitive diagnosis of PCOS. Further evaluation by a healthcare provider, including an ultrasound, may be necessary.

   • Ovarian Reserve Test

     The Ovarian Reserve Test by LetsGetChecked measures Anti-Müllerian Hormone (AMH) levels, a significant indicator of ovarian reserve, which is the number of eggs remaining in the ovaries. The follicles in the ovaries make AMH, and its levels may provide insights into fertility potential.

     LetsGetChecked Ovarian Reserve Test utilizes the finger-prick blood sample, which is typically taken between days 3 to 7 of the menstrual cycle. While the test provides vital information about the ovarian reserve, it does not assess egg quality or predict the ability to conceive.

   • Thyroid Antibody Test

     The Thyroid Antibody Test by LetsGetChecked measures essential hormones and antibodies to help screen for autoimmune thyroid conditions such as Hashimoto’s thyroiditis and Graves’ disease. The Thyroid Antibody Test by LetsGetChecked is priced at $119 as part of a one-time purchase.

     LetsGetChecked Thyroid Antibody Test analyzes levels of Thyroid Stimulating Hormone (TSH), Free Thyroxine, Free Triiodothyronine (FT3), Thyroglobulin Antibodies, and Thyroid Peroxidase Antibodies. The levels of these hormones help provide insights into thyroid function and potential autoimmune activity.

3. Men’s Health

   • Male Hormone Test

     The Male Hormone Test by LetsGetChecked analyzes the levels of testosterone sex hormone-binding globulin (SHBG) and calculates the free androgen index (FAI) to assess available testosterone levels. These hormones influence muscle strength, energy levels, and sexual health.

     As per its official site, the blood sample is collected using a finger-prick method in the morning while fasting, and the sample is required to be sent to CLIA-approved and CAP-accredited labs the same day.

     The accuracy of the Male Hormone Test results may be impacted if you have used anabolic steroids or other steroid or hormone-containing medication within the last 3-6 months. Using biotin (B7) supplements eight hours before sample collection may also impact the test results.

   • Male Hormone Advanced

     LetsGetChecked Male Hormone Advanced Test measures testosterone, sex hormone-binding globulin (SHBG), free androgen index (FAI), estradiol, and prolactin levels. These hormones influence bodily processes like muscle strength, energy levels, sexual health, and male fertility. The Male Hormone Advanced Test by LetsGetChecked is priced at $179 as part of a one-time purchase.

   • Male Hormone Complete

     The Male Hormone Complete Test by LetsGetChecked measures the levels of testosterone, free testosterone, sex hormone-binding globulin (SHBG), Free Androgen Index (FAI), estradiol, prolactin, and cortisol levels. By assessing these biomarkers, the test provides insights into hormonal balance and potential imbalances that may affect vitality.

     LetsGetChecked Male Hormone Complete Test utilizes the finger-prick or saliva method for sample collection. According to the official site, the Male Hormone Complete Test is priced at $199.

   • Testosterone Test

     The Testosterone Test by LetsGetChecked assesses the amount of testosterone levels in your blood, providing insights into your hormonal health. LetsGetChecked Testosterone Test requires the collection of your blood sample using the finger-prick method in the morning during a fasted state. If your results are outside the typical range, a LetsGetChecked healthcare provider may contact you to discuss your results and provide guidance on follow-up.

4. Wellness

   • Colon Cancer Screening Test (FIT)

     The Colon Cancer Screening Test by LetsGetChecked is a type of Fecal Immunochemical Test (FIT). The test screens for hidden blood in the stool, which might indicate the presence of cancerous or precancerous growths in the colon. The Colon Cancer Screening Test requires you to collect your stool sample following the instructions in the test kit.

     However, the Colon Cancer Screening Test cannot confirm the diagnosis of colon cancer. It is a screening test that can help identify when there is a problem (i.e., bleeding) in your colon or rectum that has to be followed up with your doctor.

   • Diabetes & Heart Test

     The Diabetes & Heart Test by LetsGetChecked aims to help monitor vital health metrics related to diabetes and heart health from the comfort of your home. The test measures biomarkers like Hemoglobin A1c (HbA1c), Total cholesterol, LDL cholesterol (low-density lipoprotein), HDL cholesterol (high-density lipoprotein), triglycerides, and Lipoprotein(a) levels.

     Assessment of these biomarkers may help provide insights into your blood sugar levels and cholesterol profile. By assessing these markers, the Diabetes & Heart Test might help identify potential risks for type 2 diabetes and heart disease, even in the absence of symptoms.

   • Cholesterol Test

     LetsGetChecked’s Cholesterol Test analyzes vital lipid biomarkers of cardiovascular health, including total cholesterol, LDL (low-density lipoprotein), HDL (high-density lipoprotein), triglycerides, and HDL% of total cholesterol and lipoprotein(a).

     Assessment of these biomarkers may offer critical insights into the risk for heart disease, stroke, and other related conditions. Research suggests that elevated LDL cholesterol contributes to plaque buildup in arteries, increasing cardiovascular risk. Meanwhile, HDL cholesterol may help in removing excess cholesterol from the bloodstream.

     The Cholesterol Test kit is designed for easy use with a simple finger-prick blood sample, which can be collected at home without the need for a clinic visit.

LetsGetChecked Advantages

1. Wide Range Of Tests

   LetsGetChecked offers over 30 at-home test options covering a broad range of fitness categories. Their test kits allow users to screen various aspects of health, including general wellness markers, hormone levels, sexual health, and women’s health, providing a customizable approach that can align with individual health goals or concerns.

   For example, you can test thyroid function (measuring TSH, T3, and T4), lipid profiles (cholesterol and triglycerides), and hormone levels such as testosterone, cortisol, and estradiol, as well as screen for common sexually transmitted infections (STIs) like chlamydia, gonorrhea, and syphilis.

   All samples collected via these kits are analyzed in laboratories that are CLIA-certified (Clinical Laboratory Improvement Amendments) and CAP-accredited (College of American Pathologists), ensuring that testing procedures meet rigorous federal quality standards and adhere to best practices in clinical laboratory science (CMS, 2023; CAP, 2023). This dual certification supports the clinical accuracy, reliability, and reproducibility of test results, which is critical for making informed health decisions based on at-home testing data.

2. No Doctor Visit Needed

   With LetsGetChecked, you can order health tests, collect your sample, and receive results entirely from home. The telehealth model of LetsGetChecked eliminates the need to schedule or attend an in-person doctor’s appointment. The turnaround times for results typically range from 2 to 5 days, with results securely posted to your online account, which you may access from the comfort of your home.

   If your test results indicate a positive finding or require further interpretation, you may opt for a virtual consultation with a registered doctor at LetsGetChecked for personalized medical advice and guidance. The online model reduces barriers such as time, transportation costs, and potential exposure to infectious diseases, which are common in an in-person clinical visit setting.

3. Compliance With Healthcare Regulations

   LetsGetChecked claims to follow all the necessary federal and state regulations to protect your privacy and keep your health data secure. The brand adheres to the Health Insurance Portability and Accountability Act (HIPAA), which ensures that your protected health information (PHI) is handled with confidentiality, whether it’s being stored, shared, or transmitted.

   The privacy policy of LetsGetChecked maintains strong privacy practices, including handling sensitive health information, user rights to access, correct, or delete data, and strict limits on sharing personal information except as required by law or contract.

   LetsGetChecked’s compliance with these rules ensures your test results and health information are kept private, secure, and only used with your clear permission. Besides protecting your information, these regulations also ensure that the medical services you receive are held to high safety and quality standards.

LetsGetChecked Limitations

1. No Live Video Chat With Doctors

   Instead of real-time, face-to-face interactions, the LetsGetChecked platform relies solely on messaging-based interaction through its app. After you complete an online health assessment, a board-certified clinician reviews your information and responds via secure messaging. The method does not allow for direct conversation or visual interaction.

   Without live video-based interactions with doctors, there’s no opportunity for real-time dialogue, immediate clarification, or visual examination, which can be critical in more complex or urgent situations. For a $49 consultation fee, you do receive a written report and access to follow-up messaging, but the experience may feel impersonal.

2. Does Not Accept Insurance

   LetsGetChecked requires you to pay for your tests out-of-pocket, as the brand does not accept direct billing through private health insurance, Medicare, or Medicaid. The lack of insurance coverage may limit your access to LetsGetChecked services, particularly if you are seeking routine screening or preventive testing.

   The LetsGetChecked brand accepts HSA and FSA payments, but the absence of direct insurance billing might deter users accustomed to having diagnostic tests covered under their healthcare plans.

LetsGetChecked Alternatives

1. Everlywell

   Everlywell provides multiple at-home tests covering categories like general wellness, hormone testing, sexual health, and food sensitivity tests. These tests are processed in CLIA-certified labs and reviewed by physicians, adding a layer of trustworthiness.

   LetsGetChecked offers over 30 at-home testing options, but with a stronger emphasis on clinical health markers such as hormone levels, thyroid function, diabetes, colon cancer screening (FIT), and heart health. The test samples are analyzed in both CLIA-certified and CAP-accredited laboratories, reflecting premium testing standards.

   In terms of customer support and accessibility, Everlywell offers consultations for positive test results at no extra cost, which may be beneficial for consumers seeking immediate guidance. However, there is a possibility of occasional delays in result delivery. Meanwhile, LetsGetChecked also offers physician consultations for most test results, but they come at an extra cost of $39, besides the cost of at-home test kits.

   From a pricing standpoint, both Everlywell and LetsGetChecked offer competitive prices that vary by the type of test. For instance, the Testosterone Test and Thyroid Test from Everlywell cost $69 and $149, respectively. In contrast, the Testosterone Test and Thyroid Antibody Test from LetsGetChecked cost $89 and $119, respectively.

2. MyLAB Box

   Both MyLAB Box and LetsGetChecked brands offer various at-home testing options prioritizing convenience, privacy, and lab-certified accuracy. However, the brands differ in terms of service offerings, features, and customer experience.

   MyLAB Box offers a broad range of over 50 tests, with a strong focus on sexual health. One example is the Uber Box, which screens for 8 different STDs in a single test. They also offer testing options for wellness, fertility, men’s and women’s health, toxicology, etc. Meanwhile, LetsGetChecked provides 30+ at-home testing options, covering aspects like sexual health, hormonal profile, men’s and women’s health, and general wellness.

   Geographic availability is another distinguishing factor. MyLAB Box currently operates only within the United States, making it more limited in reach. On the other hand, LetsGetChecked provides its services and test kits across the USA, the UK, and Ireland, which helps increase the brand’s global reach.

   When it comes to age eligibility, MyLAB Box offers testing to people as young as 14 years of age, which may be beneficial for younger users seeking discreet services. Meanwhile, LetsGetChecked offers its services to users who are at least 18 years old, potentially limiting at-home testing access for minors who seek private testing options.

3. HealthLabs

   LetsGetChecked and HealthLabs differ significantly in their testing methods. HealthLabs does not offer home collection kits. Instead, customers order tests online and then visit one of more than 4,500 partner lab locations for professional sample collection.

   LetsGetChecked operates primarily through at-home testing kits, enabling users to collect samples (such as blood, saliva, or stool) from the privacy of their homes and send them to certified labs.

   Turnaround time for test results also varies between the two brands. HealthLabs tends to provide testing results, generally within one to three business days after a user visits the lab and the sample is processed. On the other hand, the test results from LetsGetChecked are typically available within two to five business days after the sample is sent to labs.

   Both the HealthLabs and LetsGetChecked brands also differ in their use of technology. HealthLabs provides a streamlined online portal for test ordering and results but does not currently emphasize proprietary technological features or connected health tracking. LetsGetChecked emphasizes innovation, such as a phlebotic assistant for at-home blood collection and digital health dashboards that integrate with the LetsGetChecked app.

How Did We Evaluate LetsGetChecked?

1. Reputation of the Brand

   When evaluating LetsGetChecked’s reputation, we considered both its history in the wellness industry and how it is perceived by customers across trusted review platforms. We assessed the reviews and ratings of the LetsGetChecked brand on authentic review forums like Trustpilot, Better Business Bureau, and ConsumerAffairs.

   On Trustpilot, LetsGetChecked holds a 4.6 out of 5 rating based on more than 18,650+ reviews. Many reviewers commend the brand for its easy-to-use kits, fast testing results, and helpful customer support. The high score may reflect strong customer satisfaction and might suggest that the brand is delivering on its promises for most users.

   However, it’s also important to note areas of concern. On the Better Business Bureau platform, the LetsGetChecked brand has a “D-” rating, mainly due to its failure to respond to 17 complaints. The low rating on BBB may raise some red flags about how the company handles formal customer grievances, especially in the U.S. market.

   During the analysis, we found that LetsGetChecked does not currently have a page on ConsumerAffairs. Such absence may indicate that the brand has limited presence and consumer engagement, especially on the ConsumerAffairs platform.

2. Consumer Reviews

   To evaluate consumer sentiment, we analyzed customer feedback for LetsGetChecked across the Trustpilot and the Better Business Bureau (BBB) platforms. We found some contrast in consumer sentiment across both platforms.

   On Trustpilot, LetsGetChecked mainly received positive reviews. Many users commended the brand for its efficient at-home testing services, clear testing instructions, and fast turnaround times.

   Customer support on Trustpilot is also widely appreciated. Reviews often note timely, personalized responses from the company, indicating that LetsGetChecked maintains an active presence and values its consumer relationships.

   However, one notable exception comes from a consumer who experienced inconsistencies in medication delivery and faced long turnaround times for testing results.

   In contrast, LetsGetChecked reviews on the BBB platform represent mostly negative feedback. Common complaints included poor communication, difficulties obtaining refunds, and inflexible policies around test activation. Some consumers also cited frustration with unclear refund policies and a lack of proactive customer support.

   More troubling are concerns related to the quality of LetsGetChecked’s services and test reliability. A few BBB reviewers questioned the clinical accuracy of specific tests, particularly those involving hormone panels that rely on capillary blood samples. Others described virtual consultations as superficial and lacking medical depth.

Frequently Asked Questions

1. How Will I Receive My LetsGetChecked Test Results?
   The testing results from LetsGetChecked are typically available within 2-5 days after the lab receives your sample. You shall receive an email for the same, and can view the testing results on your LetsGetChecked Dashboard after logging in to your account.
2. Is My Personal Health Data Secure With LetsGetChecked?
   Yes, LetsGetChecked utilizes advanced encryption and complies with HIPAA regulations to protect your privacy. The brand also claims to maintain the anonymity of your health data and does not sell the data to any third-party organizations.
3. Do I Need A Prescription to Order A Test Kit From LetsGetChecked?
   No. You do not require a prescription for ordering at-home test kits from LetsGetChecked; instead, you can order tests directly from the LetsGetChecked website.

Conclusion

LetsGetChecked may offer privacy, convenience, and flexibility in monitoring your health biomarkers. The brand offers over 30 at-home tests that could help you avoid the hassles of in-person visits or long clinic wait times.

The brand LetsGetChecked provides the ease of accessing care. You can take tests at home, receive secure results online, and even consult with licensed doctors through the app. Their services also include virtual consultations, prescription support, and home delivery of medications.

However, there are some limitations to keep in mind. LetsGetChecked does not offer live video chats with doctors. Instead, communication happens through secure messages, which may feel less personal or lack the immediacy needed in urgent or complex situations. The brand also does not accept insurance, which means you must pay out of pocket for all services.

Moreover, because you collect your samples (blood, stool, or urine), there is always a potential risk of inaccurate results if the instructions are not followed carefully. The self-collection process may not be suitable for everyone, especially if you are unfamiliar with medical procedures.