Keeps Review: Can You Really Trust This Brand with Your Hairline?

Keeps focuses on helping men take control of their hair loss. It offers both prescription and non-prescription formulations to help slow down hair thinning and support hair regrowth. The brand aims to make hair loss management easier, more affordable, and more accessible.

The brand Keeps provides access to FDA-approved medications for hair loss, like Finasteride and Minoxidil, after consultation and approval of a licensed medical provider. Keeps also shares helpful content through its blog, which offers product guides, expert tips, and updates about hair health.

In this review, we explore what Keeps offers, the advantages provided by the brand, potential limitations, and pros/cons. Based on this review, you can decide if the offerings from Keeps are worth a try for your hair care needs.

About Keeps

Founded in 2018 by Demetri Karagas and Steve Gutentag, Keeps was established to provide affordable hair loss formulations, especially catering to the haircare needs of men. The brand connects users directly with licensed medical professionals who review each case and prescribe tailored hair health management plans based on medical history and hair loss progression.

The process is entirely online, eliminating the need for doctor’s office visits, pharmacy pickups, or awkward conversations. From consultation to delivery, the Keeps’ experience remains streamlined and discreet. Keeps also maintains its supply chain and sells directly to consumers, which may reduce the cost of its formulations.

A popular prescription formulation from Keeps is Finasteride, a daily pill that may help suppress the hormone activity of DHT, which otherwise triggers hair loss. To support scalp health, Keeps provides a non-prescription Ketoconazole 2% Shampoo, which might help reduce dandruff and itching. The brand also sells a Thickening Pomade, which is a styling product that could increase hair volume and hold while also improving hair texture.

Keeps Products For Condition Management

1. Prescription-Based Hair Care Products

   • Topical Finasteride and Minoxidil Gel

     Keeps’ Topical Finasteride and Minoxidil Gel is a prescription-strength product that aims to tackle signs of androgenetic alopecia (male pattern baldness). The topical gel pairs finasteride and minoxidil to address the hormonal and circulatory factors that often contribute to hair loss.

     Finasteride works by suppressing 5-alpha-reductase, the enzyme responsible for converting testosterone into dihydrotestosterone (DHT). By lowering DHT levels in your scalp, Finasteride may help protect hair follicles from shrinking and interrupting the natural growth cycle.

     Minoxidil in Topical Finasteride and Minoxidil Gel may support optimal blood flow to reach your hair follicles, which could help encourage dormant hair follicles to re-enter the active growth phase. The process could support stronger, healthier regrowth in areas of hair thinning.

     The makers suggest applying the Topical Finasteride and Minoxidil Gel to dry hair and scalp once a day using gentle massage motions. They recommend waiting for at least 2 to 4 hours before showering, lying down, or covering your head to ensure full absorption.

   • Finasteride

     Finasteride is an FDA-approved medication that targets dihydrotestosterone (DHT) reduction. DHT is a hormone that contributes to the shrinking of hair follicles and leads to gradual thinning, particularly around your hairline and crown.

     The Keeps’ finasteride is available as a once-daily oral tablet. It could help decrease DHT levels, which may help protect existing hair follicles and slow the progression of hair loss. With regular use, finasteride may also reactivate dormant hair follicles, contributing to visibly thicker hair.

   • Minoxidil + Spray

     Minoxidil+ Spray is a prescription from Keeps that pairs four ingredients to tackle hair loss, including minoxidil 5%, caffeine 2%, melatonin 0.1%, and tretinoin 0.01%. The spray aims to support hair regrowth, improve scalp condition, and enhance hair density.

     Caffeine in Minoxidil+ Spray may support follicle vitality and encourage the production of growth-promoting factors. Minoxidil may stimulate hair growth by encouraging hair follicles to enter the anagen (growth) phase. Tretinoin (a vitamin A derivative) could help exfoliate the scalp, helping to remove buildup.

     Melatonin could help promote hair health by stimulating hair follicles and nourishing the scalp. The Minoxidil+ Spray has a quick-drying, no-drip formula, which makes for easy, mess-free application.

   • Ketoconazole Shampoo

     Ketoconazole shampoo 2% could help tackle scalp-related concerns like dandruff, scalp itchiness, and flaking. The shampoo contains the FDA-approved ingredient called ketoconazole, which could help target scalp conditions caused by fungal or yeast infections, which are often the underlying causes of dandruff.

     The Ketoconazole shampoo 2% works by suppressing ergosterol production, a vital component of fungal cell membranes. Such disruption may lower the chances of fungi and yeast from growing and reproducing on your scalp, potentially resulting in reduced inflammation and scalp irritation.

     The makers suggest applying a small amount (about a teaspoon) of Ketoconazole shampoo to the affected areas of your scalp. They recommend leaving the shampoo on your scalp for 5 minutes, which might allow the active ingredients to work effectively, then rinse your hair thoroughly.

2. Non-prescription Based Hair Care Products

   • Keeps Thickening Conditioner

     Keeps Thickening Conditioner may improve the appearance of thinning hair, making it look much fuller and thicker. The conditioner features ingredients like biotin, caffeine, green tea, and saw palmetto, which could help nourish your scalp and support healthy hair growth.

     Biotin may strengthen your hair’s keratin structure and support stronger hair strands, while caffeine could encourage hair growth by increasing scalp circulation. Green tea could provide antioxidant benefits, protecting the scalp from environmental damage.

     Keeps Thickening Conditioner could also help maintain the health of existing hair strands. By strengthening the hair’s cuticle layer, the conditioner may promote smoother, more manageable hair by reducing frizz and breakage.

     The makers suggest applying a small, dime-sized amount of Thickening Conditioner to your hair after shampooing. They recommend focusing on the tips and allowing the conditioner to sit for 3 minutes before rinsing thoroughly.

   • Minoxidil Solution 5%

     Minoxidil Solution 5% may promote hair regrowth by stimulating hair follicles, improving blood flow to your scalp, and increasing nutrient delivery to dormant hair follicles. It could help revitalize shrinking hair follicles and support the growth of new, thicker hair strands.

     The makers suggest applying the Minoxidil Solution 5% twice daily by filling the provided dropper to the 1mL mark, then using it to apply the solution directly to the areas of thinning or hair loss. Minoxidil Solution 5% is most effective when applied consistently, with visible results typically occurring within 4-6 months of daily use.

   • Thickening Pomade

     Keeps Thickening Pomade is formulated to give thinning hair a fuller, thicker appearance. The pomade contains a mix of ingredients like green tea, saw palmetto, and caffeine, which could help nourish your scalp and give your hair a denser look.

     The Thickening Pomade provides a medium hold with a matte finish, allowing you to style your hair with ease while ensuring it stays in place throughout the day without appearing greasy or shiny.

     Keeps’ Thickening Pomade is free from gluten, ethanol, and propylene glycol, making it gentle on the scalp and suitable for daily use. The makers suggest taking a small amount of pomade and warming it up between your palms. Then, they recommend applying the pomade to dry or damp hair, working it from the roots to the tips with your fingers.

Keeps Advantages

1. Provides FDA-Approved Options

   The Keeps brand offers FDA-approved ingredients like topical minoxidil and finasteride in its formulation. These medications have undergone extensive clinical testing and meet FDA standards for safety, effectiveness, and consistency in managing hair loss.

   Keeps’ formulations that contain FDA-approved ingredients include the Topical Finasteride and Minoxidil Gel, Minoxidil+ Spray, Ketoconazole Shampoo, and Finasteride. In the health industry filled with unproven and unregulated formulations, opting for formulations with FDA-approved ingredients could help provide peace of mind regarding safety and effectiveness.

2. Offers Telehealth Services

   Keeps makes it simple for you to connect with licensed healthcare professionals through its easy-to-use telehealth platform. Instead of scheduling in-person visits, you can get personalized plans and expert medical advice from the comfort of your home.

   This remote care model of Keeps may give you access to ongoing support, prescription adjustments, and professional guidance. It could also help you stay consistent with your plan and observe better long-term results in hair health.

3. Provides Access To Convenient Shipping Options

   The brand Keeps provides a subscription-based service, which provides added cost savings on the retail price of products and access to home delivery. Keeps offers subscription plans that ship products directly and discreetly to your doorstep on a regular basis, every 3, 6, or 12 months. It makes the consumption process convenient and helps you stick to your medication routine without interruptions.

Keeps Limitations

1. Not Covered By Insurance

   When opting for Keeps, you are responsible for bearing the cost of your hair loss formulations, as health insurance providers do not cover them. Prescription hair formulations like minoxidil come in the category of cosmetic goods and are not a medical necessity. As a result, insurance companies won’t cover the costs.

   For example, Keeps’ offerings like the 5% Minoxidil Solution or other topical applications require you to pay out of pocket. These formulations require consistent, often twice-daily use over several months to produce visible results, further increasing the long-term costs.

2. Provides Male-Centric Hair Loss Products

   Keep’s products and services are formulated and marketed to focus on the hair care needs of men, especially those experiencing male pattern baldness or androgenetic alopecia. The brand does not provide any formulation targeting the hair care needs of women, such as hair thinning or hair loss, because of hormonal shifts, genetics, or stress-related factors.

   The dosages and ingredients of many Keep products are tailored to male biology. Some offerings, like Keeps’ Finasteride, are not considered safe for women, especially during pregnancy or breastfeeding.

Keeps Alternative Brands

1. Hims

   Keep and Hims both offer formulations to target hair loss and support hair care, but there are some differences. Hims offers various hair care formulations, including prescription finasteride, minoxidil (in both foam and liquid forms), a combination topical spray with both finasteride and minoxidil and thickening shampoo and conditioner. Keeps focuses on hair loss formulations like finasteride and minoxidil, alongside a few supporting products like a thickening pomade and ketoconazole shampoo.

   When comparing prices, the pricing structure differs among similar products of both brands. For example, Minoxidil Solution and Oral Finasteride from Hims start at a subscription price of $15 and $22 per month, respectively. Meanwhile, Keeps’ Minoxidil Solution and Finasteride pills are available at a subscription price of $7.33 and $17.78 per month (respectively) when purchased as part of a 3-month subscription plan.

   Consultation services also differ between Keeps and Hims. Hims provides access to free consultations with licensed healthcare providers in all 50 US states, providing unlimited messaging and video consultations with healthcare professionals. Keeps offers consultations primarily via phone and does not provide medical consultations in every US state.

   When it comes to managing subscriptions and refunds, Hims clearly outlines its policies. It allows customers to cancel or pause their subscription plans if they do so at least 48 hours before the next order is processed. On the other hand, Keeps does not provide refunds on any purchases, but it does offer subscription plans with delivery intervals of three, six, and twelve months.

2. Ro

   Ro and Keeps both offer multiple hair health products aimed at minimizing hair loss, but they differ in their approach and formulations. The hair care offerings from Ro include oral medications like finasteride, topical minoxidil, a 3-in-1 Topical spray, and basic hair care products like Roman Revive shampoo and Roman Restore conditioner.

   Keeps focuses primarily on tackling the symptoms of male pattern baldness with formulations like oral finasteride, minoxidil spray, and topical finasteride and minoxidil gel. The brand also offers a more developed line of hair care products, such as thickening shampoo and conditioner, Ketoconazole shampoo, Thickening Pomade, and Daily Hair Defense Supplement.

   In terms of pricing, Keeps generally provides more transparent and budget-friendly options. For example, one bottle of Keeps minoxidil solution costs $7.33 per month for a 3-month subscription supply. In contrast, one bottle of Ro’s Minoxidil Topical Solution costs $48 per month as part of a 3-month subscription plan.

   When it comes to delivery and convenience, both brands provide automatic shipping of products. Ro offers free shipping on all orders. On the other hand, Keeps charges a standard $5 shipping fee per order but maintains a steady 3-month refill cycle, making it predictable and easy to manage.

Also Check: Roman Hair Loss Treatment Review

How Did We Evaluate Keeps?

1. Brand Reputation

   To assess Keeps’ brand reputation, we looked at the brand’s public perception and credibility across trusted review platforms like Trustpilot and Better Business Bureau (BBB). Keeps is a relatively new brand in the men’s hair loss product market, with the goal of making hair loss formulations more affordable and accessible.

   On Trustpilot, Keeps has a 1.4 out of 5 stars rating based on 50+ reviews. Many reviewers on Trustpilot have expressed frustration over poor customer service, delayed shipments, billing issues, and challenges with canceling subscriptions. The negative response of Keeps on Trustpilot may suggest recurring operational problems that may impact user satisfaction.

   Keeps currently holds an A+ rating from the Better Business Bureau (BBB) and is officially accredited. The accreditation could indicate that Keeps is responsive to customer complaints on BBB and operates in good faith when it comes to resolving disputes.

2. Refund Policy

   As part of our evaluation of Keeps, we closely reviewed their refund and return policy to assess the brand’s customer support practices and commitment to transparency. Keeps maintains a strict no-refund policy on all purchases.

   In line with pharmacy regulations and consumer safety standards, returned medications cannot be reused or redistributed. Therefore, even if a product remains unused, Keeps does not offer refunds or accept returns. However, the brand does provide an exchange for instances where a product arrives defective or damaged. Customers may initiate an exchange by contacting the support team of Keeps via phone, text, live chat, or email during business hours.

   Keeps’ refund policy may seem inflexible at first glance, although it is consistent with industry standards for prescription products. The option to replace damaged items may add some layer of reassurance, reflecting the brand’s effort to support customers within regulatory boundaries.

3. Consumer Feedback

   When evaluating Keeps, we gathered insights about the customer experiences of the brand’s products across review platforms like Amazon. Products like the Daily Hair Defense Supplement and Thickening Shampoo received generally positive feedback, but the results varied depending on individual needs and expectations.

   Most consumers noted improvements in hair thickness, new hair growth, and scalp health after using Keeps’ Daily Hair Defense Supplement. Reviewers on Amazon appreciated the inclusion of hair-nourishing ingredients like saw palmetto, biotin, zinc, and selenium in the product. However, some users felt the results were not substantial, especially considering the premium pricing of the Daily Hair Defense Supplement.

   On Amazon, many consumers praised Keeps’ Thickening Shampoo for supporting hair thickness, texture, and shine. However, a few customers experienced scalp dryness and itching after using the shampoo, and one reviewer noted no reduction in hair loss despite consistent use over a year.

   Based on the customer experiences of Keeps on Trustpilot, the response is generally unfavorable. Many users experienced issues with unauthorized charges and difficulties canceling subscriptions. Shipping delays, poor customer service, and problems with prescription management were also common complaints reported on Trustpilot.

Frequently Asked Questions

1. Can I Pause Or Adjust My Hair Care Management Plan?
   Yes, you can adjust your plan by logging into your Keeps account and selecting “Change Your Plan” or by contacting customer support for assistance.
2. How Long Does It Take For a Keeps Medical Provider to Review Hair Loss Consultations?
   Typically, the medical providers from Keeps review and usually respond to consultations within 24-48 hours or even less from the time you place a request for review.
3. Do I Need A Prescription To Use Keeps Hair Health Products?
   It depends on the formulation. For products like Ketoconazole Shampoo, Topical Finasteride, Minoxidil Gel, Minoxidil+ Spray, and Finasteride, you require a doctor’s prescription beforehand. Besides these, you do not require a prescription to use other offerings from Keeps.

Conclusion

Keeps offers various prescription and non-prescription formulations, including FDA-approved options like minoxidil and finasteride, to tackle hair loss. The brand could help target various hair care needs of men, such as hair thinning, dryness, itchy scalp, flaking, and baldness.

With discreet home delivery and subscription plans, Keeps makes it easy to stay consistent with your hair care routine. Keeps also provides access to licensed medical providers through online consultations, who can help guide with condition management options. The website features educational blogs and resources to help users learn more about hair loss causes and options for managing it.

However, there are a few considerations to keep in mind. Keeps products are not covered by insurance, so you will need to pay for everything out of pocket. Because results often take months and require daily use, it may lead to higher long-term costs.

Moreover, not all prescription offerings from Keeps are FDA-approved. For instance, the FDA does not approve oral minoxidil, which could raise concerns and doubts about its effectiveness and safety profile.