Wisp Review: Can It Actually Deliver on Convenience and Care?

Wisp is an online healthcare service that provides a wide range of services for reproductive and sexual health. It offers services such as birth control, UTI support, herpes management, yeast infection remedies, and weight care support.

The brand also covers areas like menopause support, STD testing, and fertility, and claims to support your privacy by offering discreet packaging. In this review, we will discuss what Wisp offers, evaluate its services, and examine its advantages and limitations.

We’ll also explore alternatives to Wisp, weigh the pros and cons, and also address some frequently asked questions to help give you a complete understanding of the brand. This will help you make an informed decision about whether Wisp is the right choice for your healthcare needs.

About Wisp

Wisp specializes in sexual and reproductive health services, allowing you to manage your health privately and conveniently from home. It is available in all 50 states and uses telemedicine to provide consultations and prescriptions without the need for in-person visits, making it easier for you to address health concerns.

Wisp claims to ensure your privacy and security by adhering to HIPAA guidelines, and all communication with healthcare providers and medical records is securely stored. It offers varied services to meet your sexual and reproductive health needs. For Vaginal Health, it provides products for UTIs, yeast infections, bacterial vaginosis, and vaginal dryness, with prescriptions for antibiotics and antifungal medications available after consultation.

In the area of Herpes & Cold Sores, Wisp provides antiviral medications like Valacyclovir and Acyclovir to help you manage outbreaks. Under Reproductive Health, Wisp offers various birth control options, including pills, patches, rings, and IUDs, as well as emergency contraception and medication abortion through telemedicine consultations.

For Weight Care, Wisp offers personalized consultations to help you manage your weight, including prescription medications and metabolic support through GLP-1 Boost Capsules.

Wisp also features products like Equalizing and Basic Probiotics, which may help balance your bodily functions, such as better digestion.

In STD & Prevention, Wisp provides support for chlamydia, gonorrhea, and trichomoniasis, along with DoxyPEP for HIV exposure prevention and confidential at-home STD testing.

The Fertility Services offered by Wisp include fertility kits, prenatal vitamins, and at-home insemination kits to assist you on your reproductive journey. Wisp’s Complete Care options provide sexual health consultations and STD consults, offering you expert guidance and prescriptions.

To enhance your experience, Wisp offers a Wisp+ Membership, which provides benefits like discounts, exclusive content, and streamlined ordering for ongoing procedures. Wisp ensures fast, discreet shipping, with most products processed within 24 hours.

The platform works with board-certified medical professionals, including OB/GYNs and women’s health nurse practitioners, to provide you with expert care.

How To Get Started With Wisp?

Wisp’s website highlights its range of healthcare services, including support for Urinary Tract Infections (UTIs), Yeast Infections, Bacterial Vaginosis, Cold Sores, Genital Herpes, Birth Control, Medication Abortion, Weight Care, and STD condition management like Chlamydia, Gonorrhea, Trichomoniasis, among others. If you’re unsure about what you need, you can take their Symptoms Quiz, which will help guide you based on your symptoms. The quiz asks a few key questions about your reason for taking it, your sex assigned at birth, and your primary symptoms. Based on your answers, the quiz may direct you to specific product pages or Wispcare, Wisp’s physician consultation service.

If you’re looking to refill a prescription, Wisp lets you log in to your account, and you can quickly request a refill. If necessary, Wisp claims to arrange a follow-up consultation with a licensed provider to ensure your prescription remains appropriate. You can add over-the-counter products to your cart and check out. For prescription items, you’ll go through a quick consultation first, after that, you can add them to your cart and finish your order.

It’s important to note that during the process, particularly for prescription items, there may be suggestions for additional products. This upselling is also highlighted on Wisp’s site as part of their service process. Once your prescription is approved, you can opt for same-day pickup at a local pharmacy or have it delivered directly to your home for free in discreet packaging.

Services Offered By Wisp

1. Wisp Vaginal Health

   Wisp’s Vaginal Health service offers a comprehensive range of products to address common vaginal health issues, with both prescription and over-the-counter options.

   Wisp provides prescription antibiotics to treat Bacterial Vaginosis (BV), including oral tablets and topical gels like Metronidazole (Flagyl) and Metrogel. BV is characterized by vaginal inflammation caused by an imbalance of natural bacteria, often accompanied by symptoms like a strong “fishy” odor, itching, and a thin, white or gray vaginal discharge.

   For yeast infections, Wisp offers prescription antifungals like Diflucan (generic fluconazole), which may help relieve symptoms like itching, discharge, and irritation.

   Wisp also provides prescription antibiotics for the prevention and management of Urinary Tract Infections (UTIs), a common condition among women that can cause painful urination, frequent urination, and pelvic discomfort.

   If you are experiencing vaginal dryness, particularly due to menopause or breastfeeding, Wisp also offers both hormonal and non-hormonal options, including Estradiol Cream, which could help soothe vaginal dryness, and a non-hormonal vaginal moisturizer suitable for all life stages, including postpartum and breastfeeding. As per the official website, Wisp provides hydrocortisone cream for immediate relief of itching caused by BV or yeast infections.

2. Wish Reproductive Health

   Wisp’s Reproductive Health offers a wide range of convenient and accessible options to help you manage your reproductive health. For emergency contraception, Wisp offers Ella, a medication created to prevent pregnancy after unprotected sex or contraceptive failure by delaying ovulation or preventing a fertilized egg from implanting in the uterus.

   If you’re looking for long-term pregnancy prevention, Wisp also offers various birth control options, including oral contraceptives, NuvaRing, and birth control patches, with popular brands like Azurette, Cyred, Levora, and Junel FE available to suit your preferences.

   As per the official website, Wisp offers medications like Skip Your Period to help control your menstrual cycle, whether you want to delay or stop your period, which is especially useful if you experience irregular or painful cycles.

   The brand also provides a medical abortion kit, allowing you to manage an early pregnancy (up to 10 weeks) privately and safely at home under the guidance of a physician.

   To get started, simply complete an online medical intake form. An independent licensed physician will assess your answers and, if appropriate, provide you with a prescription to the pharmacy or ship the medication directly to your home. For birth control, Wisp offers options starting at $5 per month for a 90-day supply, with no extra cost for consultations. If you need emergency contraception like Levonorgestrel, Wisp can ship it directly to you within 2-3 days.

3. Wisp Services For Herpes And STDs

   For herpes, Wisp offers Valacyclovir and Acyclovir (oral medications) to help manage and prevent outbreaks of oral herpes (HSV-1) and genital herpes (HSV-2), starting at $10 per month. These antiviral medications could help reduce the frequency and severity of outbreaks and can also suppress the virus to decrease the risk of transmission.

   Wisp also offers Acyclovir cream (30g tube for $30) for topical relief of symptoms such as pain, itching, and irritation, particularly effective for cold sores (HSV-1) and genital herpes (HSV-2).

   For pain relief, Wisp provides a Lidocaine-Amitriptyline cream (priced at $30) that combines a local anesthetic (Lidocaine) and a nerve pain reliever (Amitriptyline) that might help reduce the discomfort associated with herpes outbreaks.

   Wisp also features comprehensive herpes management bundles to provide you with a more holistic approach to managing outbreaks. These include the Lips & Privates Trio, which combines Valacyclovir, Acyclovir cream, and All-Natural AV Herbals for $45, targeting both oral and genital herpes.

   The Cold Sore Trio (also $45) includes similar medications but is specifically focused on treating cold sores (HSV-1) with added herbal supplements. The simpler Duo bundle, priced at $45, includes both Valacyclovir and Acyclovir cream for managing herpes outbreaks.

   Wisp also provides a variety of services for other STDs, including Chlamydia, Gonorrhea, Trichomoniasis, and HPV. Wisp’s 3-Panel STD Test, priced at $99, allows for at-home testing for common STDs, with results delivered quickly.

   Condition management for Chlamydia, Gonorrhea, and Trichomoniasis is available for $39 each, while DoxyPEP, an antibiotic to reduce the risk of STDs, starts at $22. Wisp also offers HPV testing via a test kit priced at $125.

   If you are unsure about the necessary procedure, Wisp provides confidential consultations for $39, where a healthcare professional can assess symptoms and suggest appropriate condition management.

4. Wellness Essentials

   Wisp’s Wellness Essentials collection combines products such as pH Balancing Wipes, which could be suitable for on-the-go use to maintain vaginal freshness and support a healthy pH balance, priced at $42.00 for a pack of six.

   The OMG! Cream for Female Arousal by Wisp, starting at $11.00, could help enhance your sexual pleasure by boosting blood flow to the clitoris, potentially leading to more fulfilling orgasms.

   Wisp also offers Oral Spironolactone, a prescription medication for acne, excess facial hair, and hair loss, which is available starting at $24.00. The brand also features Whole Body Deodorant (Prescription), priced at $132.00, which is aluminum-free and safe for use on sensitive areas like the underarms, groin, and bikini line.

   Equalizing Probiotics by Wisp is a daily supplement that may help support gut and vaginal health and is priced at $74.00. Boric Acid Suppositories by Wisp may help prevent and relieve vaginal infections and are available starting at $27.00.

   As per the official website, Wisp provides the Balancing Wash, which is a gentle, fragrance-free wash safe for intimate areas. The brand also features Tru Niagen Pro (300mg), a supplement supporting cellular energy production and healthy aging, which is available for $119.95. Wisp’s Libido Supplements (For Her & For Him) may help boost your sexual desire and performance and are priced starting at $66.00 each.

   Wisp provides Toy-Safe Harmonizing Lube, which is a silicone-based lubricant compatible with sex toys and is available for $12.00. It also offers bundles like the Urinary Tract Duo, which includes Daily Urinary Tract Support Capsules and Urinary Tract Cleansing Mix, priced at $90.00. Wisp also offers other health-related products, such as Clear Up! Prescription Acne Cream, Firm Up! Wrinkle Firming Cream, Daily Urinary Tract Support Capsules, and Urinary Tract Cleansing Mix.

5. Wisp Weight Care Services

   Wisp’s Weight Care program offers a personalized approach to weight management, giving you the flexibility to choose between prescription options and natural supplements based on your goals and lifestyle.

   As per the official website, Wisp provides two semaglutide-based options if you are interested in prescription support. The first is a compounded injectable semaglutide (0.25mg), which works by regulating appetite and blood sugar levels. It could be most effective when combined with strength training and a healthy diet. After completing an online consultation, eligible patients can receive discreet home delivery of the medication for $275 per month. If you prefer to avoid injections, Wisp also offers sublingual semaglutide, a needle-free alternative taken under the tongue that delivers similar benefits in a more convenient format.

   Wisp features a natural supplement option, Metabolic Support & GLP-1 Boost Capsules. These capsules are formulated to maintain GLP-1 levels naturally, support digestive and metabolic health, and assist in blood sugar regulation. They could be more useful if you have completed a GLP-1 prescription and want to sustain your progress.

   Metabolic Support & GLP-1 Boost Capsules by Wisp includes key ingredients like Eriomin® (lemon flavonoids for healthy glucose and insulin levels), Actiz!ng™ (black ginger extract to support calorie burn and reduce belly fat), GlucoVantage® Dihydroberberine (to aid glucose control and body composition), and PoZibio™ (a probiotic to promote gut and metabolic health). However, it’s important to note that GLP-1 prescriptions and these capsules should not be taken together.

   According to the official website, the eligibility for Wisp’s prescription of semaglutide requires that you be 18 years or older with a BMI of at least 27 or 25 if you’re Pacific Asian or Pacific Islander.

   Availability depends on your location, with services currently offered in select states such as California, New York, and Illinois. The program starts with an initial consult at $99/month. After three weeks, your card is authorized (but not charged) for $99 while your provider evaluates your progress and updates your plan. After approval, you’re either charged $99 for pharmacy pickup (plus the cost of the medication) or a bundled price for free delivery. This process continues monthly for ongoing support.

Other Offerings From Wisp

1. BV & Yeast Bundle

   Wisp’s BV & Yeast Bundle is a prescription pack that can help address vaginal infections such as bacterial vaginosis (BV) and yeast infections, which often occur together or trigger one another due to vaginal flora imbalances. This bundle includes Metronidazole, an antibiotic that targets anaerobic bacteria responsible for BV by inhibiting bacterial DNA synthesis, thereby restoring a healthier vaginal pH and microbiome balance. It also includes Fluconazole, an antifungal that works by disrupting the fungal cell membrane to effectively clear Candida overgrowth, the main cause of yeast infections. BV typically presents with a thin gray or green discharge and a fishy odor, while yeast infections cause thick, white, clumpy discharge and intense itching or irritation. Treating both conditions simultaneously can help prevent recurrence, especially since BV with antibiotics can sometimes lead to yeast overgrowth as a side effect. The Wisp’s BV & Yeast Bundle is priced at $74.40 with a 20% savings off the standard value of $93.

2. Delay & Vacay Bundle

   As per the official website, Wisp features the Delay & Vacay Bundle, which combines Norethindrone Acetate, Zofran, and Harmonizing Lube to help you manage your menstrual cycle with better control and comfort. Norethindrone Acetate in this bundle by Wisp is a synthetic progestin that works by keeping your hormone levels steady, which in turn prevents the hormonal drop that normally triggers the start of your period.

   The Delay & Vacay bundle also includes Zofran (ondansetron), an anti-nausea medication often prescribed to reduce queasiness that can sometimes accompany a hormonal procedure or travel. Wisp claims that Zofran can act quickly, usually within 30 minutes, to block serotonin receptors in your gut and brain that trigger the nausea reflex.

   Harmonizing Lube in this bundle is a water-safe lubricant that may support comfort and intimacy during a time when hormonal changes or stress might otherwise lead to dryness. The Delay & Vacay Bundle is available for $69.60, which includes a 20% discount off the full retail price of $87, and is eligible for FSA and HSA coverage.

3. DoxyPEP & Zofran Bundle

   DoxyPEP & Zofran Bundle by Wisp could provide quick medical support following unprotected sexual activity and if you need relief from nausea. The bundle offers both post-exposure prophylaxis (PEP) for reducing STD risk and anti-nausea relief.

   DoxyPEP in this bundle is a prescription antibiotic that can be taken up to 72 hours after having unprotected sex to decrease the risk of contracting certain sexually transmitted diseases (STDs), including chlamydia, gonorrhea, and syphilis. It may work by targeting the bacteria responsible for these infections, making it a suitable choice if you have had an unprotected sexual encounter and are at higher risk for exposure. It could be most effective when taken as soon as possible after the encounter, ideally within the 72-hour window, to provide the best protection.

   DoxyPEP & Zofran Bundle also has Zofran (ondansetron), a prescription medication that is used to treat vomiting and nausea. It is particularly effective if you are experiencing nausea from various causes, including overindulgence in food or alcohol, hangovers, or nausea resulting from medication side effects. Zofran works by blocking signals in the brain that trigger the feeling of nausea, providing rapid relief. The DoxyPEP & Zofran Bundle is priced at $57.60, providing a 20% discount off the standard price of $99.

4. Pleasure Bundle

   The Wisp OMG! Pleasure Bundle features three products that may help enhance sexual pleasure, health, and hygiene. It includes OMG! Cream is a potent formula containing the same active ingredient as Viagra (sildenafil), which might help boost blood flow to the clitoris, increasing arousal and intensifying sensations for more satisfying orgasms. The Toy-Safe Harmonizing Lube in this bundle is a silicone-based lubricant that maintains its smooth slip even in water, making it suitable for a variety of sexual activities. It could help reduce friction, prevent irritation, and enhance comfort, ensuring a pleasurable, pain-free experience while being safe for use with intimate toys. Wisp’s Pleasure Bundle also combines Balancing Wash, which is a gentle cleanser that can help maintain a healthy vaginal pH, promoting comfort and hygiene in sensitive areas. It could be suitable for preventing irritation, dryness, and imbalances that may occur after intimate activities, supporting natural recovery. The Pleasure Bundle is currently offered at $55.20, providing a 20% savings off the original retail price of $69.

Wisp Advantages

1. Comprehensive and Inclusive Care

   Wisp offers a wide variety of condition management options that may help address both common and specialized sexual and reproductive health concerns. The brand provides services for conditions such as yeast infections, bacterial vaginosis, and UTIs, as well as antiviral products for herpes and cold sores. They also offer birth control options, period delay medications like Norethindrone acetate and emergency contraception.

2. Telehealth Convenience

   With Wisp’s online Symptoms Quiz, you can quickly assess their needs, after which licensed healthcare providers offer consultations via secure chat or phone call. This easy-to-use system allows you to receive diagnoses and prescriptions without ever leaving home, which could be useful for people with busy schedules. Prescriptions can be filled through local pharmacies for same-day pickup or delivered directly to you in discreet packaging.

3. Innovative Product Offerings

   Wisp provides products such as an at-home HPV test kit, as well as in-home insemination kits for people trying to conceive. The brand also offers weight management options, such as GLP-1 metabolic support capsules, which can aid in managing weight for people with hormonal imbalances like PCOS or menopause.

Wisp Disadvantages

1. Insurance Not Accepted

   As per the official website, Wisp doesn’t accept insurance, which means you’ll need to pay for services out of pocket. For people who typically rely on insurance to manage healthcare costs, this can be a major disadvantage. If you need ongoing prescriptions, like birth control or support for recurring conditions such as UTIs or yeast infections, the cost could quickly become burdensome. For example, paying out-of-pocket for birth control every few months could add up to hundreds of dollars a year. Without insurance, this might make Wisp’s services less accessible or financially feasible for many people who need regular support.

2. Reliance on Self-Diagnosis for Initial Consultation

   When you fill out the online Wisp quiz to describe your symptoms, there’s a risk that you might misinterpret your condition, leading to an inaccurate diagnosis. Conditions like bacterial vaginosis (BV) and urinary tract infections (UTIs) share similar symptoms, but they require different procedures. If you misidentify your condition, you could end up with the wrong products, which might delay your recovery or make things worse. The lack of a physical exam means that more complex or serious conditions, like pelvic inflammatory disease (PID), could go undiagnosed, leaving you with inadequate care and potentially worsening health issues.

How Did We Evaluate Wisp?

1. Brand Reputation

   To evaluate Wisp, we looked at both customer feedback and independent business ratings to get a balanced view of the brand. On Trustpilot, Wisp has a strong 4.3 out of 5 rating based on over 9,000 + reviews, indicating that many people have had positive experiences. This suggests the brand is widely used and generally well-received. However, Wisp has received a D- rating on the Better Business Bureau (BBB) profile, which indicates issues with business practices, such as poor complaint resolution or lack of transparency. There’s limited public information about the brand’s history, which makes it difficult to assess long-term credibility. So, while user feedback is mostly positive, the poor BBB rating and lack of background details suggest you should approach with caution and do some extra research before choosing Wisp.

2. Consumer Feedbacks

   We looked at customer reviews on Trustpilot to understand how well Wisp delivers on its promises. Most users said the service was fast, easy to use, and affordable. They were able to get prescriptions for common issues like UTIs, yeast infections, and birth control without needing an in-person doctor visit. Many people liked how quickly their prescriptions were sent to their chosen pharmacy.

   However, not everyone had a good experience. Some people said they were charged even when the procedure was denied, or that their prescriptions never arrived. A few mentioned poor communication and slow responses from customer support, which caused stress, especially when they needed help quickly. These mixed reviews indicate that while Wisp offers better sexual health support, it needs to improve its customer service.

Alternatives To Wisp

1. Hers

   When comparing Hers and Wisp, both platforms provide accessible and convenient healthcare support, with a strong focus on sexual and reproductive care. Hers offer a wide range of services, such as mental health care, weight management, skincare, and sexual health options. It also provides personalized care plans, ongoing support, and FDA-regulated medications, making it a comprehensive choice, especially for women. However, Hers’ services target women, which can limit its appeal to a broader audience, and its pricing tends to be on the higher side, particularly for specialized support like GLP-1 injections.

   In contrast, Wisp is more focused on sexual and reproductive health, offering services like birth control prescriptions, emergency contraception, and STIs. It also provides convenient at-home testing kits and discreet delivery, making it a suitable option for people specifically seeking reproductive care. Wisp’s affordability and flexible payment options, including support for FSA/HSA, make it a budget-friendly choice for some people.

2. RO

   Ro Health with Wisp both platforms offer similar services in sexual health and reproductive care, but they have key differences in their approach and target audiences. Ro Health primarily targets men, offering specialized support for sexual health, such as Ro Sparks for erectile dysfunction, as well as long-term options like Viagra® and Cialis®.

   Ro also focuses heavily on hair regrowth with Minoxidil and provides fertility products like hormone tests, ovulation tests, pregnancy tests, prenatal vitamins, and even a sperm kit. These services make Ro a suitable choice for men looking to address sexual health concerns, hair loss, or fertility issues.

   Wisp, on the other hand, offers a more inclusive approach, providing offerings for both men and women. It includes services like prescription skincare, birth control, and UTIs, which Ro does not cover. While Wisp’s sexual health offerings include products for vaginal health and contraceptive options for women, Ro focuses exclusively on male sexual health concerns.

   Both platforms operate 100% online, offering privacy and convenience. Ro Health stands out with its narrow focus on male-centric formulas and reproductive health, offering weight loss products like Ozempic® (semaglutide), Zepbound® (tirzepatide), and Wegovy® (semaglutide).

3. Nurx

   Nurx is a comprehensive telehealth platform primarily focused on women’s health, offering a wide range of services to women across various stages of life. These services include birth control, emergency contraception, mental health care, weight management, dermatology (anti-aging and acne products), hair loss support, and PrEP (HIV prevention).

   As per its official website, Nurx provides over 50 types of birth control options and prescription-based products, such as oral and injectable weight loss medications and skincare products.

   On the other hand, Wisp offers limited services primarily around sexual health and reproductive care. While it does include services like birth control, UTI management, and skincare, it doesn’t extend to as many areas of wellness as Nurx. Wisp’s focus is on discreet, fast, and accessible offerings for conditions like genital herpes, cold sores, and other sexual health concerns, offering services and products that are simple to use with free shipping and no insurance requirements. Wisp’s model is also entirely online, ensuring privacy and convenience.

Frequently Asked Questions

1. What payment methods does Wisp accept?
   Wisp accepts most major credit cards, debit cards, and payments via HSA/FSA accounts.
2. Does Wisp offer hormone therapy for menopause?
   Wisp does not currently offer hormone therapy for menopause but focuses on birth control and reproductive health services.
3. Is Wisp’s telehealth service available in all states?
   While WISP is available in most U.S. states, some states, such as AR, DE, and MS, require additional steps, like a video consultation, due to local laws governing telehealth.

Final Words

Wisp claims to support your sexual and reproductive health with the help of its offerings, including birth control, STI support, and emergency contraception, all through a convenient online platform.

However, there are some limitations to consider. While its online service model ensures privacy and accessibility, it does not accept insurance, which can make it less affordable for some people.

Wisp’s services are limited to sexual wellness and reproductive health, meaning people seeking broader healthcare options may need to explore alternatives. Another notable restriction is that, depending on your state, WISP may require a video consultation before providing care, which adds an extra step to the process. The states where this requirement applies include Arkansas, the District of Columbia, Delaware, Kansas, Mississippi, Rhode Island, Vermont, and West Virginia.

Wisp’s exclusively online operation may result in occasional delays in service delivery. Although the brand provides a specialized, discreet option for sexual health, its lack of broader healthcare offerings, the video consultation requirement in certain states, and occasional delivery delays may pose challenges if you are looking for more comprehensive support.