Hers Review: Can This Female-Focused Brand Fit Into Your Life?

Hers is a digital health platform focused on providing women with accessible care for everyday wellness needs. It also offers personalized plans through online consultations with licensed providers to support both your physical and mental health.

Hers offers a variety of options that could help with mental health, hair loss, skincare, sexual wellness, and primary care. The platform provides services such as prescription medications, over-the-counter products, and wellness supplements.

This review will explore the different services Hers provides, how the platform works, and what you might expect. It will also cover potential benefits, limitations, pricing, and some potential alternatives.

About Hers

Hers offers convenient, online access to licensed healthcare providers who deliver personalized support across all 50 U.S. states. The platform eliminates the need for waiting rooms and insurance hassles by providing prescription and over-the-counter options for your health concerns.

Hers claims to support women in areas like mental health, skincare, hair loss, sexual wellness, and weight management by providing evidence-based plans. Once you complete a simple online consultation, a provider reviews your concern and, if appropriate, prescribes a plan. Medications are shipped discreetly to your door, and follow-up support is available through the platform.

Hers Offerings

1. Weight Loss

   • Wegovy

     Hers platform gives you access to prescribed medication like Wegovy, which is an FDA-approved injectable medication that may support weight management when combined with a reduced-calorie diet and increased physical activity. Licensed providers prescribe the medication and typically administered weekly via injection, with instructions provided during consultation. Once prescribed, Wegovy® is shipped directly to your door, offering convenience and privacy. Wegovy works as a GLP-1 receptor agonist, mimicking the natural hormone glucagon-like peptide-1. This helps regulate appetite and food intake by acting on areas of the brain involved in hunger and fullness. It slows gastric emptying, which promotes a feeling of satiety and reduces overall food consumption. Wegovy is available through Hers with a subscription plan starting at $599 per month, which includes medical provider access and personalized guidance.

   • Ozempic

     The official Hers website offers Ozempic, which is an injectable medication that the FDA approves for addressing type 2 diabetes and weight management. It contains semaglutide, a GLP-1 receptor agonist that regulates blood sugar levels and suppresses appetite. The medication is prescribed under medical supervision, and its use is typically integrated with lifestyle modifications.

   • Generic Liraglutide

     Generic Liraglutide belongs to a class of drugs called GLP-1 receptor agonists. These medications mimic a hormone your body naturally produces, GLP-1, which plays a key role in regulating appetite and blood sugar. It helps you feel full longer, slows digestion, and reduces post-meal blood sugar spikes. Because of these effects, Liraglutide supports gradual, sustained weight management when taken alongside lifestyle changes like diet and exercise.

   • Zepbound

     You also get access to Zepbound (tirzepatide) through the official Hers platform, which is a prescription injectable medication developed for weight management and glycemic control in adults who have associated comorbidities such as type 2 diabetes or hypertension. It functions by targeting both GIP and GLP-1 receptors, providing a dual mechanism that enhances metabolic health and facilitates significant long-term weight reduction.

   • Mounjaro®

     Mounjaro® (tirzepatide) is a prescription medication that Hers offers as part of its weight management program. Originally approved by the FDA to help manage blood sugar in people with type 2 diabetes, Mounjaro® is also being prescribed off-label for weight management, especially through telehealth platforms like Hers. Mounjaro® acts as a dual GIP and GLP-1 receptor agonist. These are hormones that help regulate your appetite, digestion, and insulin response. Tirzepatide helps slow down how quickly food leaves your stomach, reduces your appetite, and increases your sense of fullness by mimicking both.

2. Mental Health

   • Generic for Lexapro

     Hers offers an accessible way to obtain prescription medications like escitalopram, a generic equivalent for Lexapro. This medication is an FDA-approved SSRI used to manage generalized anxiety disorder and major depressive disorder by balancing serotonin levels in the brain. Generic for Lexapro helps by preventing serotonin from being reabsorbed too quickly, allowing for more stable levels over time, which can lead to improved mood and reduced anxiety.

   • Generic for Wellbutrin XL

     Bupropion XL, a widely prescribed antidepressant, is available as a generic medication that offers an effective and cost-efficient alternative to brand-name Wellbutrin XL®. Approved by the FDA, it is used to manage depressive disorder, seasonal affective disorder, and aid smoking cessation. Bupropion functions by increasing brain chemicals like norepinephrine and dopamine, which can alleviate depressive symptoms. As a generic, it provides a similar level of safety and efficacy at a lower price point, making mental health support more accessible.

3. Hair Regrowth

   • Hair Vitamins + Minoxidil

     Hair Vitamins + Minoxidil, accessible through the Hers platform, helps target thinning and hair loss by supporting follicle health and stimulating growth. Minoxidil can help promote regrowth by enhancing blood flow and extending the active growth phase. Paired with supplements like biotin, vitamin C, zinc, and B vitamins, this plan could promote thicker, fuller hair.

   • Oral Minoxidil

     Hers gives you access to Oral Minoxidil, which functions as a vasodilator, meaning it widens blood vessels. When taken orally in low doses, it increases blood flow to hair follicles, potentially stimulating them to enter the active hair growth phase (anagen phase) and extending this phase. This process could lead to thicker, fuller hair over time. Hers offers oral Minoxidil as a once-daily pill, providing an alternative for people who prefer not to use topical options. To obtain this medication, you need to complete an online consultation with a licensed health expert through the Hers platform. If appropriate, a prescription is issued, and the medication is delivered directly to your home.

   • Triple Threat shampoo & conditioner

     As per the official website, the Triple Threat shampoo and conditioner set may address excess hair shedding while providing comprehensive scalp and hair care. The shampoo features saw palmetto, which helps cleanse the scalp by removing oils that contribute to hair loss. The conditioner is enriched with amino acids, coconut oil, argan oil, and sunflower seed oil, offering deep moisturizing benefits to prevent dryness and tangling. The brand claims that these products together can help strengthen hair and promote a fuller appearance.

   • Biotin Builder Gummies

     Biotin Builder Gummies from Hers offer a convenient way to support hair and nail health through a tasty, easy-to-consume formula. These gummies are formulated with biotin, a vital nutrient involved in keratin synthesis, which helps strengthen hair and nails. The makers state that these gummies can help address issues such as excessive shedding, brittle hair, and peeling nails, promoting a healthier appearance.

Hers Advantages

1. Multi-service platform

   Hers offers a convenient multi-service platform that brings several aspects of healthcare together in one place. You can manage a range of needs, including primary care, mental health, sexual wellness, dermatology, and weight management, without the hassle of visiting multiple providers. The platform starts with a straightforward online intake, which connects you directly with licensed healthcare professionals.

2. HSA/FSA eligible

   Hers offers HSA/FSA-eligible weight management options, which gives the brand a strong competitive advantage. The brand makes its offerings more affordable and financially accessible by allowing you to use pre-tax dollars for medications like GLP-1 injectables or oral options. That can mean significant savings up to 30%, depending on your tax bracket, which directly increases the value of the service without changing the product itself. This eligibility also boosts the brand’s credibility. HSA/FSA accounts are strictly regulated and only cover medically necessary options, so Hers is positioning its products within that scope, signaling that the brand offerings are legitimate, medically backed options.

Hers Limitations

1. Limited In-person Care

   As a primarily telehealth-focused platform, Hers conducts its consultations and plans remotely, which inherently limits the scope of in-person care options. This digital model restricts the ability to perform comprehensive physical exams, diagnostic procedures, and hands-on assessments necessary for certain conditions. While convenient for many routine or non-urgent concerns, this approach may impact the accuracy of diagnoses that rely on physical examinations or lab tests. People seeking in-depth physical evaluations or complex diagnostics might find in-person visits more appropriate. Despite offering quick access to virtual consultations and medication delivery, Hers’s model does not provide the full range of services available through traditional healthcare settings. This limitation might influence people who prefer or require direct, face-to-face interaction with healthcare providers for their specific needs.

2. Subscription May Limit Flexibility

   Hers reliance on subscription-based plans is a significant limitation that reduces customer flexibility. Most of their weight loss options, such as oral medication kits and GLP-1 injection plans, require full upfront payment and automatic renewal. Customers must cancel at least two days before renewal to avoid being charged again, and refunds for partially used periods are generally not offered. Even newer, high-cost options like Zepbound (tirzepatide) are only available through expensive monthly subscriptions, further limiting one-time purchase options. While Hers allows pausing subscriptions, charges resume automatically if the subscription is not canceled before the pause ends. This subscription structure forces customers to actively manage their plans to avoid unwanted shipments or fees, making it inconvenient for people who want more flexible, one-time, or frequently adjustable purchases.

Hers Alternative Brands

1. Ro (Roman)

   Ro and Hers are both leading telehealth platforms offering personalized healthcare options, but they differ in scope and specialization.

   As per its official website, Ro provides services for both men and women, while Hers is exclusively focused on women’s health. Both platforms offer medication-based programs, but Ro also includes fertility care within its suite of offerings, making it a broader option for women looking for comprehensive support.

   Ro’s weight loss program, known as the “Body Program,” offers access to FDA-approved GLP-1 medications such as Wegovy®, Ozempic®, and Zepbound®. The program includes ongoing provider support and an insurance coverage checker to help you estimate out-of-pocket costs. After an online consultation, medications are shipped directly to your home. Hers also offers GLP-1-based options, including compounded semaglutide, along with options like bupropion and naltrexone. While compounded medications are not FDA-approved, they are produced in regulated compounding pharmacies.

   Ro features a dedicated fertility category, provided through Modern Fertility. This includes at-home hormone testing created for ovulation and pregnancy tests, prenatal vitamins, and birth control options. The platform also gives you access to licensed fertility nurses and a supportive community, with personalized reports reviewed by physicians. In contrast, Hers does not currently offer fertility care and instead focuses more heavily on areas such as mental health, sexual wellness, and cosmetic concerns like hair care and skin health.

2. Nurx

   Nurx and Hers are two leading telehealth platforms that offer healthcare services online, primarily targeting women. Both brands provide convenient access to plans for a range of health concerns, but they differ significantly in their scope, specialization, and approach.

   Nurx takes a comprehensive approach to women’s health. It offers services across reproductive health, sexual health, dermatology, mental health, weight management, and hair and scalp care. You can get prescriptions for birth control, emergency contraception, or options for menopause symptoms. If you need STI testing or HIV PrEP, Nurx provides at-home test kits and ongoing care. The brand also covers conditions like anxiety, depression, PMDD, postpartum depression, OCD, and insomnia.

   Hers, on the other hand, leans into personalized wellness and aesthetics. The brand provides support for mental health (focused on anxiety and depression), weight management, hair regrowth, skincare, and sexual health. For weight management, Hers offers customized plans with access to doctor-prescribed medications. The brand’s hair regrowth options include minoxidil-based products and supplements, while skincare focuses on acne and anti-aging options. All consultations are conducted online, with free and discreet delivery across all 50 states and Washington, D.C.

How Did We Evaluate Hers?

1. Brand Credibility

   We based our evaluation of Hers on several key factors, including the brand’s age, history, background, and customer feedback from Trustpilot. Although Hers is a relatively new brand in the health and wellness market with an ambitious approach to personalized care, the brand’s reputation is still developing.

   Hers’ trustpilot rating of 3.3 out of 5, drawn from over 3,600+ reviews, highlights a mixed customer experience. While many users appreciate the innovative products and convenient platform, recurring issues reported by some customers, such as concerns about customer service or product satisfaction, have affected overall trust. These mixed reviews suggest that Hers results and consumer experiences can vary.

2. Consumer Responses And Feedback

   Our evaluation of Hers is based on recent customer feedback from Trustpilot, which suggests mixed reviews, including both satisfied and disappointed customers.

   Many users highlight positive experiences with the brand’s customer service and communication, noting prompt responses and helpful support. Several customers also mention gradual but steady progress with their health or hair plan, appreciating the ease of use and the medical guidance provided. For instance, some users report weight management and appetite control with the GLP-1 medications and improvements in hair shedding, albeit at a slow pace, which they find acceptable.

   On the other hand, a significant portion of reviewers express frustration over unmet expectations regarding product effectiveness and results. Weight managing progress appears to be slower than some users hoped, with complaints about cravings not being curbed or insufficient visible changes in hair growth.

   Several customers mention increased shedding or no noticeable improvement even after several weeks or months, which has led to dissatisfaction. Moreover, there are serious concerns about logistics and customer service reliability, with some users reporting missing shipments, poor packaging (e.g., inadequate cold packs), difficulties with subscription cancellations, and challenges getting refunds or switching products despite website promises. These operational issues have caused frustration and mistrust among certain customers.

Frequently Asked Questions

1. Is a prescription required to use Hers services?
   Yes, for most Hers plans, including weight loss and mental health medications, a licensed provider reviews your medical history and issues a prescription if appropriate.
2. Are Hers Medications FDA-approved?
   Yes, the medications available through Hers, such as Minoxidil, sertraline, or semaglutide, are FDA-approved and prescribed based on individual assessments.
3. Does Hers provide in-person visits or lab testing?
   No, Hers is entirely virtual. All consultations, prescriptions, and follow-ups are done online. Lab testing is not included in most programs.
4. Is it safe to order prescriptions online through Hers?
   Hers uses secure, HIPAA-compliant systems and only works with licensed U.S. pharmacies to ensure your medications are safe, legitimate, and handled properly.

Conclusion

Hers focuses on delivering personalized, science-based care for women’s health, primarily addressing weight loss, mental health, and hair regrowth. The brand offers FDA-approved prescription options combined with oral medications and supplements backed by clinical evidence.

The brand offers mental health support that includes both pharmaceutical and natural supplement options, while hair regrowth options rely on proven ingredients like Minoxidil.

The platform connects you with licensed healthcare providers who create personalized plans and provide ongoing virtual support. However, as a fully virtual service, Hers may not suit people who prefer in-person care or exclusively non-pharmaceutical approaches. Results depend on consistent engagement with the prescribed routine, which can vary between persons.

While Hers provides accessible, medically guided care, its reliance on telehealth and prescription medications may limit its appeal for people seeking more comprehensive or alternative healthcare options.